Contact us at GoodGuyng.com

Frequently asked questions (FAQs)

  • Why should I sell on Goodguyng?

    Goodguy is a trusted e-commerce platform with over thousands of customers across Nigeria. By selling on Goodguy, you gain access to a vast customer base. The cost of doing business on Goodguy is also low, providing a lucrative opportunity for sellers.

  • Can I offer both products and services on Goodguyng.com?

    Currently, Goodguy allows sellers to offer only physical products for sale on the platform. However, as a third-party service provider, you can offer specific services to Godguyng.com sellers to assist them in growing their businesses.

  • Who decides the price of my products?

    As a seller on goodguyng.com, you have full control over the pricing of your products. You can set the price based on your business strategy and the market dynamics. The seller dashboard also provides analysis and recommendations to help you determine the optimal price for your products.

  • What are the charges for selling on goodguyng.com?

    goodguyng.com does not charge any fees for listing your products on its platform. However, upon a successful sale, there is a small marketplace fee applicable as a percentage of the selling price. You can refer to the goodguyng.com Seller Fee details for more information.

  • Will I get charged for listing products on goodguyng.com?

    No, there are no charges for listing your products on goodguyng.com. Listing your products is free of cost.

  • How and when do I get paid?

    Once your product is picked up and successfully delivered to the customer, you will receive payment within as fast as 7* days. Payments are securely and regularly transferred directly to your registered bank account after deducting the relevant goodguyng fees.

  • Do you offer protection against damaged or missing goods from seller?

    Sellers are eligible for monetary compensation for orders where the returned products have been damaged or missing.

  • I am having trouble during registration. Can I get some help?

    If you are facing any issues during the registration process, please provide your details in our contact page. Our team will promptly assist you with your registration.